Question 1

What types of donuts do you sell?

Accepted Answer

We make risen yeast Donuts and also NGCI Cake Donuts

Question 2

Are your donuts gluten-free/dairy-free/nut-free?

Accepted Answer

All of our yeast Donuts contain high amounts of gluten and our NGCI Cake Donuts contain dairy.
 
Due to the large amount of gluten-rich flour we use in our small kitchen, gluten-free donuts would just not be possible without heavy cross-contamination, making it very unsafe for those with a gluten allergy/intolerance.
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While our dough does not contain nuts, due to products being made on shared equipment and work surfaces, we would advise those with nut allergies not to consume any of our products.

We do use nuts in some of our toppings and fillings, please see our allergens (www.kilteddonut.com/allergens)page for more details.

Question 3

Are your donuts Vegetarian or Vegan?

Accepted Answer

Our yeast based dough does not contain any dairy products and is suitable for Vegans.

Some of our toppings and glazes are not vegan.

Question 4

Customer Satisfaction

Accepted Answer

We work hard to ensure your complete satisfaction with our products.
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If you are not entirely satisfied with your purchase or the standard of our service please contact us via the Contact Us (www.kilteddonut.com/contact)page.

Question 5

How long do your donuts stay fresh?

Accepted Answer

Our donuts are freshly-made in-house daily, using only natural ingredients and no preservatives and are therefore best eaten on the day of purchase.

Question 6

What is the best way to keep my Donuts?

Accepted Answer

The best way to keep your Donuts fresh for consumption later, is to keep them in the box they were purchased in (away from direct sunlight, of course) or kept in an air-tight container at room temperature.

Please note: putting our donuts in the fridge will result in a stale product.

Frequently Asked Questions

Check out our list of frequently asked questions below for some quick answers.